Qualities of Servant Leadership

Have you ever heard a leader say that people are our most valuable asset then do something that sends the exact opposite message? Perhaps it’s time to give some attention to a concept that is not new but has been used effectively by successful organizations for many years.

Servant Leadership has been around for a while. Described as managing by putting people first or by putting people ahead of profits, servant leaders do not hide behind their titles. Rather, they work to be authentic and show their followers who they really are.

Servant leaders work hard to build trust. They manage with integrity, always keeping their word. Their employees can depend on them. Realistically, there may be times when a servant leader must take an uncomfortable or unpopular action, but those will be few and far between and carefully explained.

Servant leaders take the time to recognize the actions, talents, and abilities of their employees. They know the value of saying “thanks for a job well done.”

Servant leaders are collaborators. They don’t try to do everything themselves but rely on the abilities of others. They are willing to give credit to coworkers and others.

Servant leaders inspire others to do their best. Their energy and enthusiasm for their work are obvious to those around them. Even when things are challenging, they maintain a positive attitude.

 Some of the other qualities they exhibit are:

• They are accountable to the people they manage and they keep their word.

• They are lifelong learners who are always looking for ways to grow themselves.

• They are good listeners who work hard to make sure their followers feel heard.

• They put the needs of others  before their own.

• They accept responsibility for their actions without blaming  others.

• They encourage and accept feedback willingly.

• They work to build the strengths of their people.

• They encourage innovation.

• They build community in their organizations.

• They provide psychologically safe environments.

• They provide growth opportunities for their teams.

• They create inclusive cultures.

We encourage you to do your best to be a servant leader. You will see the impact that taking on even some of these qualities will have on you and on your organization.