• Words Matter

    The words in the letter which was laying on my desk leapt out at me. “It’s imperative that you complete and return the enclosed form as soon as possible. Failure to do so will have [dire consequences].” Okay, I’m exaggerating just a bit, but the appeal to provide certain information and a particular form struck me as somewhat harsh.

  • What Do You Notice?

    An article I was reading recently in Writer’s Digest magazine had a great suggestion for sharpening your writing skills. In essence, it said to train your eye to notice things and then write about them. It suggested that at odd moments throughout your day – in public transit on your way to work or at a restaurant during lunch – notice and jot down your observations – snatches of conversations you may overhear, gestures or expressions you notice on other people – the...

  • It’s Summertime!

    Summertime – the living’s supposed to be easy, as the song goes. The kids are out of school and it’s a delight to hear them playing outside on summer evenings. They are thrilled to have a break from their routine.

  • Qualities of a Good Team Player

    We talk a lot about team play in sports and marvel at how well they work together to win either a game or a  championship.  So how do we translate this to the world at work?Here are seven tips for becoming a good team player—whether on the baseball diamond, the basketball court, or in the workplace! A good team player keeps their commitments.  When you work on a team, by definition you depend on the other team members to get your work done so it is critic...

  • Don't Be Trapped in the Past

    “But, we’ve always done it this way!” How many times have you heard these words spoken over your business career? I think they are deadly and can stop growth and innovation cold!If you’ve been reading these blogs for a while, you know that Cornelia and I frequently attend the ballet at the Kennedy Center in Washington, DC.  One of the best parts of the ballet season is that we get to experience productions from a wide variety of ballet companies—everything...

  • Listening Isn't Easy

    Listening is probably the most misunderstood communication process we use.  Your manager is right to suggest you improve your skills. It takes some work, focus, and patience but it can be done. And, your better listening skills will not only be useful at work, they will help you with any relationship!Let’s start with what listening isn’t—it’s not, when the other person is talking, waiting for your turn to talk.  If that’s your approach to listeni...

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Managing people is the most challenging part of any leader's day. And that job certainly is not getting any easier. The Big Book of HR will provide any HR professional, manager, or business owner of any size organization the information they need to get the most from their talent. It is filled with information on everything from the most strategic HR-related issues to the smallest tactical detail of how to manage people.