• Bad News/Good News – Which Comes First?

    Conventional wisdom about performance feedback indicates that you should start off a meeting with the employee with good news. Indeed, we’ve written in the past about the importance of creating a positive communicative atmosphere. In that spirit, we said:Be sensitive to the employee’s feelings.

  • Up Your Game in 2018

    A new year is here and with it brings all the trials that come with people management. We’d like to offer not a resolution, but a challenge to managers – up your game and let us help.We’re starting the year off by finishing our manuscript for The Manager’s Answer Book – scheduled to be published this spring. This has given us the opportunity over the past months to consider, discuss and write about those traits and skills that make a manager great – curiosity,...

  • 'Tis the Season

    Like it or not, 'tis the season. You survived Thanksgiving -- the turkey, the trimmings, the desserts, and the family gathered round the table. You're thankful that your right-wing uncle and left-wing aunt kept their political differences civil, that your zany cousin kept her antics to a minimum, and that your outspoken brother focused his attention and comments on the football game and didn't offend anyone.

  • Happy Holidays!

    No, I’m not declaring a “War on Christmas!” This season does encompass many holidays starting with Thanksgiving and ending with New Year’s Day. Different religions and cultures have other celebrations and observances. I love this season with all the lights, decorations, and songs.  I have so many fond family memories of decorating the Christmas tree with my siblings and father -- laughing and squabbling.

  • Conflict - It's Not Make Believe

    We know that conflict is a necessary ingredient in a good story, but how about at work? Well, it can be positive if it’s managed and optimized. Conflict can lead to innovation and creativity resulting in business growth and success.

  • It's Always a Good Time for Gratitude

    I've been part of a group that meets monthly to discuss the topic of leadership. There are usually about 30 people in attendance -- sometimes more and sometimes fewer, but everyone there really wants to be there since the meeting starts at 7 am!We meet at a law firm, and the partner in this very prestigious firm always warmly welcomes us. This month she said more than usual -- she said how grateful she was for the people who come month after month and actively participate in the learning tha...

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Managing people is the most challenging part of any leader's day. And that job certainly is not getting any easier. The Big Book of HR will provide any HR professional, manager, or business owner of any size organization the information they need to get the most from their talent. It is filled with information on everything from the most strategic HR-related issues to the smallest tactical detail of how to manage people.